https://ubbdev.com/ubb/ultimatebb.php?ubb=get_topic;f=30;t=000178
The above hack is heading right in your direction. A trouble ticket system is one of the directions which the software is being created to meet.
As the hack stands now, it can be used as a trouble ticket system. However, it may lack the customized feel of a software component built strictly around being a trouble ticket system (lack of a feedback page would mean your members would have to reply via email).
Dino, if your looking for a trouble ticket software specifically for your site -- using what i have already done, i could cook it up in about 4 days time. If your interested, contact me at
[email protected]
