2. Make sure you've got root access, and not a reseller account. With a root WHM login you'll see all the accounts on the server. You also can look in /home and see if there are any other accounts there.
Donate to UBBDev today to help aid in Operational, Server and Script Maintenance, and Development costs.
Please also see our parent organization VNC Web Services if you're in the need of a new UBB.threads Install or Upgrade, Site/Server Migrations, or Security and Coding Services.