Yep.. I do use CI host, have been for years. I have never had a problem with them in the past, and they always have an initial response to any support tickets within a few hours.
And when you get one of their specials, you can't beat it, but this incident has me confused. Possibly it was a misunderstanding, but I will hold off any judgement until I find out for sure.
I think they are great in terms of service, hardware, and some of the plans you can get deals on.. but for larger and more popular sites, I think they start to force you to paying more money (ie. buying a dedicated or semi-dedicated server, etc).
And one thing I know, they are not very cheap when it comes to that, so I do not think I will be staying with them once my 1year contract is up in january. That's the whole goal of my dedicated server I'm getting soon though, is to host my few sites on it, and start up a little webhosting biz on the side to help pay for the server costs and maybe put some $ in my pocket
Also.. I notice CIhost is not regarded very well over at webhostingtalk.com due to some questionable businesses tactics... so while they work well for what I need them too, I haven't read about the whole big picture
