Bill that is part of the problem. Usually when my VPS is unreachable so is their web site. 10-15 minutes later everything is fine. So far they have told me the number of connections was too low and they increased twice for me. Not sure what they meant and when I replied to the ticket asking I received no response. I found it hard to believe that they would default the number of connections for a solution that could host numerous web sites to 10.