Just an update on my end with Hostpro...
They disconnected my site Friday afternoon, no warning or anything.
I called them up to find out just what in the bloody hell was happening- they had lost my payment! "Your site was so slow because we had you on the cancellation server." WHY DIDN'T YOU NOTIFY ME.
The billing dept. said they would have my site back up in a 1/2 hour. 6 HOURS later I call mad as hell- asking what the deal was. "The guy you talked to is gone home... I don't know what he did... I can't fix it"
WHAT! Went HOME?!?!?!? He left at the stroke of 5- AFTER telling me at noon that the site would be back online in a half hour.
After I called back the third time that night, we simply stated: site will be back up in 1/2 hour- or my lawyer will contact you to get compensation for your screw up.
20 minutes later- we receive a e-mail that the site is back up- I get there... and the permissions had been locked down for forumdisplay.cgi!
I couldn't chmod it back to 755 to use the forum, it wouldn't allow me to!
Again.... after a run around... I got the file removed and permissions back to where it was supposed to be.
Then the next day... without explanation- we got shut off for 2 hours...
So much for reliability. I don't know how you lose a credit card payment... or how you manage to let an account stay active when it was SUPPOSEDLY in the negative for so long without telling someone...
C-ya hostpro! I'll never do business with them again... guaranteed.
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