Previous Thread
Next Thread
Print Thread
Rate Thread
#115964 03/02/2006 2:52 AM
Joined: Mar 2006
Posts: 1
Junior Member
OP Offline
Junior Member
Joined: Mar 2006
Posts: 1
At the office we are looking to create a knowledge base for our technical sales people when answering phone calls. Is anyone aware of a modification that can be done to ubb.classic that allows this to be done.

The knowledge base would be a tree'd layout by product, problem and solution.

Sponsored Links
Joined: Mar 2000
Posts: 21,079
Likes: 3
I type Like navaho
I type Like navaho
Joined: Mar 2000
Posts: 21,079
Likes: 3
hmm... you could create a seperate category, with each product a forum and topics within each could contain the problem and solution.

When setting up the search function, create an index for each forum, then searching for problems/solutions will be nearly immediate.

When linking to the knowledge base, just link to the particular category, like this:

- Allen wavey
- What Drives You?

Link Copied to Clipboard
Donate Today!
Donate via PayPal

Donate to UBBDev today to help aid in Operational, Server and Script Maintenance, and Development costs.

Please also see our parent organization VNC Web Services if you're in the need of a new UBB.threads Install or Upgrade, Site/Server Migrations, or Security and Coding Services.
Recommended Hosts
We have personally worked with and recommend the following Web Hosts:
Stable Host
Visit us on Facebook
Member Spotlight
Berlin, Germany
Posts: 808
Joined: July 2001
Forum Statistics
Most Online5,166
Sep 15th, 2019
Today's Statistics
Currently Online
Topics Created
Posts Made
Users Online
Top Posters
AllenAyres 21,079
JoshPet 10,369
LK 7,394
Lord Dexter 6,708
Gizmo 5,819
Greg Hard 4,625
Top Posters(30 Days)
Top Likes Received
isaac 70
Gizmo 16
Brett 7
WebGuy 2
Morgan 2
Top Likes Received (30 Days)
None yet
The UBB.Developers Network (UBB.Dev/Threads.Dev) is ©2000-2021 VNC Web Services

Powered by UBB.threads™ PHP Forum Software 8.0.0
(Snapshot build 20210915)
Responsive Width:

PHP: 7.3.29 Page Time: 0.010s Queries: 18 (0.006s) Memory: 0.7837 MB (Peak: 0.8113 MB) Data Comp: Zlib Server Time: 2021-10-16 20:52:40 UTC
Valid HTML 5 and Valid CSS