[:"red"] One more time: I am finished with my problem, if I pick a fight with infopop here, it is out of concern with other customers, out of concern with infopop's quality control. I have nothing to gain from this argument. Only infopo can gain, better instructions, better upgrades, a better product!
If you show me that my understanding of computers is totally out of whack, then I will apologize for my statements
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http://www.infopop.com/support/ubbthreads/UBBThreads_within_licensed_upgrade.htmlNote: For large message boards, these may take some time to run---do not stop them while they are running. Your browser may also time-out before the process is complete; don't worry, the process will continue until it is complete, and you will see a message saying that it is complete.
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I have never seen a timed out browser suddenly reviving itself and giving a message. Are you sure about what you are saying?????
I did not stop anything, it did NOT complete. This is NOT true!!!!! Patently wrong!! It got aborted by itself!! Aborted by the web server or operating system, whatever! not by me!!!!!!
Read the boards, there are more people complaining about the same symptoms that I had. Incomplete altertable upgrades!!!!!!! This happens more often, and infopop, incorrectly, thinks it does not happen to people who follow their instructions carefully.
Any webserver times out if it takes 90 minutes to get a reply. Or the browser times out. Or even the internet connection.
And after a webserver timeout the runaway routine should be killed by the operating system or the web server. if that does not happen, then there is a bug in the web server!!
do we have any apache/linux specialist here that can confirm that subprocesses of timed-out web pages get killed????
I even tried the altertable with lynx running on telnet on the database server. Did also time out.
You do not think that those poor people without telnet access (for which you put these web altertables instead of mysql database comands "mysql w3t <altertable") will have privileges to change the web server or process timeout, do you??? that requires root privileges, not just telnet!!
[]Your browser may also time-out before the process is complete; [...] and you will see a message saying that it is complete.
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Yeah right, I waited a few hours in front of a timed out browser. This is the hard way how I learned this: believe me there NEVER will come another message after the message "server cannot be reached". NEVER. Not in all eternity!!!! this is simply NOT true!!!!!
And for the unitiated without any inside knowledge of altertable, there are only two options:
the "back" button or the "reload" button.
The third option would be staring until eternity at an empty page with an error message "server cannot be reached"?? Or do you explain in your instructions what to do in that case?????
The instructions are WRONG! A timeout has consequences that you do not explain in your instructions.
- there will be no completion message seen on the browser. the url for the next step will never be reached
- the database upgrade will, most likely, be aborted at an undefined time, and thus leave a "corrupted" database
- starting over again with the same altertable with a correctly backed up database will lead to the same timeout. It is just a waste of another few hour's time.
Doing the same thing (run altertable) with the same data (the original backed up database) on the same machine will lead to the same result (timeout and database corruption). Expecting anything else is pure superstition.
These false statements mislead me. I actually thought that the database changes were completed, only that the message did not reach the web server due to timeout. Only much later did I deduce, from interpretation of error messages, that the database change was NOT completed.
[:"purple"]
I can suggest you a scientific experiment.
I will use the backed up database. I set up a board for you. YOU can run the altertable off my web server, I give you the url. And we will see if you manage to complete the database upgrade correctly, using the altertable on a web server!!
Anyone wants to take bets????
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