I want to warn people using PayPal, that this company might block your account without any valid reason.
We ar running a satellite TV forum without any illegal content and do not violate the PayPal user policy or any international or European law.
We are a Dutch forum, so PayPal is not even able to read the content of our website.
Still PayPal has closed our account.
The reason for this was a user on our messageboard that was spreading illegal files via our board.
Off-course we banned this user right away!
This user then filed a false complaint at paypal, saying we are a illegal website and therefor in violation of the Paypal terms of use and bragged about this on another messageboard.
On this messageboard he even wrote he was responsible for filing the false complaints just to get back at us for banning him.
PayPal just closed our account (with over 300 euro on it) without even consulting us first.
I have spend at least € 30 on phonecalls and faxes but paypal does only respond to e-mail and this is an
automated reply system which can not solve such issiues.
Finally after looking up some websites of other people dealing with PayPal problems I found a working telephone number where you actually get a human being on the phone.
I have spoken to someone at PayPal UK and this person promised a swift solution to our problem, but now (2 weeks later) and over 4 weeks after blocking the account, we can still not access our funds.
IF YOU CAN DO WITHOUT PAYPAL, I ADVICE NOT TO USE IT! Please checkout the following websites:
http://www.ygoodman.com/paypal.asp http://consumeraffairs.com/online/paypal_02.html http://www.paypalwarning.com http://paypalsuit.com/Phone.htm http://www.paypalalert.com http://www.paypalsucks.com http://www.paypalsucks.com/faqs.shtml All people with simular problems with PayPal!
Ron
