Paulus - You wrote:
"BTW Are those posts on your message board posted by the people concerned? They appear to be promotional phrases or perhaps comments from telephone calls instead. Do you chat to your customers in person or on the phone? If so, what interests them?"
Paulus, We email all of our customers after they recieve service. Our db is web based so we have lots of email address. Those that schedule online are asked to visit drycarpet.com and post their feedback. We also telephone our customers and ask for thier feedback regarding the product that we manufacture. Each post is supposed to be associated with a unique IP addresses - I think our BB upgrade may be showing these IP's? We DO NOT post - we leave that to our customers.
I really like what you've done with Nicole's site! Very easy navigation and your message board is very nice too! I spent a while at
http://www.teamnicole.com . I was blown away -..the fact that NK is beautiful helped - but really nice site!
http://forum.doityourself.com looks like a active community. I'll spend some time there and snoop around.
Thanks for your help Paulus!
Greg
http://www.drycarpet.com http://www.drycarpet.com/bulboard/cgi-bin/ultimatebb.cgi
