A lotta these kinds of things happen to me, I'll just say one of the most recent. This is one whole situation

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Q. Can you help me with my ubb?
A. I don't know, can I?
Q. I don't know, this is my prob.
A. (I help this person out)
Q. I see you have ubb6, where can i get that?
A. If your year of free updates isn't up, all you have to do is log onto the members area and download it.
Q. Well...the problem is...I kinda don't have a license.
A. Can I see your website?
Q. Yes
...then nothing happens
I think the person figured out what would happen
