Yes, their e-mail replies were fast when it didn't involve asking for a refund. I've gone a week with nothing now, and they have left my account up after I asked them to shut it down, god knows if they will try to use that against me saying "technically my site was taking space on their server after the 30day money back gaurentee time", but I wouldn't be surprised. But watch out, if a service fails like an apache handler or your CGI entirely, they won't take responsibility.