rackshack has 24/7 live support (phone, trouble ticket, and chat)... They can restore any server in 1-2 hours (for an extra fee, hehe).
I really think they have great support.. especially for their prices...
I think you are confusing support for server management… they won’t take care of the server for you, apply patches and that type of thing, you are on your own for that.. that's why they don't have good "tech" support... if the hardware breaks they fix it, they usually help with other stuff too.. but once again.. it's not a managed server place.
You could always get an RS server and pay someone else (like me) to manage it
Here are some more cheap dedicated server places (not sure how good all of them are):
http://www.deluxnetwork.com/pgs/dedicated.php http://www.servepath.com/servers/index.htm http://www.serverbeach.com/catalog/index.php http://www.eservers.biz/ - good but they hardly ever get new servers in
If anyone needs any more technical help with hosting you can e-mail me, we do a lot of web/e-commerce/networking/data management/security consultation, and I'd be glad to help some of you "off the clock", I know that I have gotten a lot of help here myself.
Mirek
