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Joined: Feb 2001
Posts: 29
Member
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Member
Joined: Feb 2001
Posts: 29 |
I upgraded to 6.2.1.1 because the PM weren't working. They would e-mail you but would not show up once you clicked the link.
Now I upgraded and when I attempt to send a message I get this error. But I do not even have this directory. What is going on?
Can't open '/usr/home/jpfrm/Members/pm_topics/N/00000095.cgi'.
Permission was denied - please ask the administrator to check the permissions on that file/directory!
The exact error returned by the operating system is:
Permission denied
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Joined: Jan 2000
Posts: 5,073
Admin Emeritus
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Admin Emeritus
Joined: Jan 2000
Posts: 5,073 |
If you'd like to try out a beta PM inbox / outbox rebuilder, drop a mail to [email protected]... 
UBB.classic: Love it or hate it, it was mine.
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Joined: Feb 2001
Posts: 29
Member
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Member
Joined: Feb 2001
Posts: 29 |
Charles thanks for the app but it did not solve the problem. It did recreate the dirs with some member files in them but I still get the same error.
What can I do to get PM working again? I do not care about the old PM's if that matters just want to get them functinal again so any advice would help me out a lot.
Thanks!
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Joined: Jan 2000
Posts: 5,073
Admin Emeritus
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Admin Emeritus
Joined: Jan 2000
Posts: 5,073 |
Funny...the indexer should have detected that the file was unavailable and removed it from the index if it couldn't be fixed...
Nothing to do from here but try to reset permissions on it.. and if that fails, delete it...
UBB.classic: Love it or hate it, it was mine.
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Joined: Feb 2001
Posts: 29
Member
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Member
Joined: Feb 2001
Posts: 29 |
Delete what? All the PM dirs then recreate them?
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Joined: Jan 2000
Posts: 5,073
Admin Emeritus
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Admin Emeritus
Joined: Jan 2000
Posts: 5,073 |
No - permissions on the files and directories... and only delete that one file IF the permission reset doesn't work.
UBB.classic: Love it or hate it, it was mine.
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Joined: Feb 2001
Posts: 29
Member
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Member
Joined: Feb 2001
Posts: 29 |
When you refer to 'file' what file do you mean. 00000095.cgi? If that is it, that file does not exist. If I attempt to send various people messages it just changes the /N/ dir to another letter and gives the same error.
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Joined: Jan 2000
Posts: 5,073
Admin Emeritus
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Admin Emeritus
Joined: Jan 2000
Posts: 5,073 |
Whoa. Now THAT is weird.
Nuke all your hacks and open an Infopop support ticket - we'll definately want to look at your installation...
UBB.classic: Love it or hate it, it was mine.
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Joined: Feb 2001
Posts: 29
Member
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Member
Joined: Feb 2001
Posts: 29 |
I have no hacks?
I think what happened was PM have not been saving for a long time. It sent the e-mail out but never saved it to the server.
Can't I just like upload something and start PM over? Since there are no PM's basically I don't mind I just want it to work again or do I have to open some support ticket?
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Joined: Jan 2000
Posts: 5,073
Admin Emeritus
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Admin Emeritus
Joined: Jan 2000
Posts: 5,073 |
Please do open a ticket - I want to figure out why this is happening...
UBB.classic: Love it or hate it, it was mine.
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Joined: Feb 2001
Posts: 29
Member
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Member
Joined: Feb 2001
Posts: 29 |
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Joined: Jan 2000
Posts: 5,073
Admin Emeritus
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Admin Emeritus
Joined: Jan 2000
Posts: 5,073 |
UBB.classic: Love it or hate it, it was mine.
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