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#207930 01/31/2001 11:04 AM
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Hi--

Got a user who accesses the Web only via WebTV. He sent me this message:

===clip
Doug, I went to the Leader Board site but there`s nothing there except large areas of black. You can click down and you get highlights, but there is nothing to bring up . I don`t know whether it`s my WebTv system, but just thought i`d let you know.
===end clip

So I told him I'd ask my gurus--you!

Am running php 5.1.5, pretty much plain vanilla, except the default skin is largetheblues (so Nutscape users can see it). Is there a basic incompatibility here, or do I have a wrong setting, or do I have to tell him to change something on his end?

Any ideas? What questions do I need to ask him?

PS: To go where he went, click on the blue box, "The Leader Board" at the top of my home page.

:-Doug.
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www.FootprintsintheWind.com

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Maybe a CSS problem? The WWWThreads output is pretty CSS-dependent, and sometimes that can produce unreadable pages for browsers that don't implement CSS correctly. Do you know what WebTV version they are using? Original ("Classic"), WebTV Plus, etc?

There used to be a WebTV emulator that you could use to see what WebTV viewers are seeing when they visit your site. I'm not sure if that is still available or not, you might want to check.


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Go here, download a webtv emulator and have a try. They also have other things to help you in...
Never checked it myself as thanks God hardly anyone uses webtv here in Spain so I dont have to design for "that thing". []/w3timages/icons/laugh.gif[/]

Mateo Byler
CruceDeCaminos.com

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I have been looking for such a thing about web tv for sooo long! i don't have one, and aobut 10 people a month come to my web page with one, dizamn.. thanks for that link!

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Poil--

For a long time I have been wondering... and squinting... and turning my head sideways.

OK, I give up.

What is that picture of yours? []/w3timages/icons/wink.gif[/]

:-Doug.
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Mateo--
Well, is there anything you don't know or have a link to? []/w3timages/icons/wink.gif[/]

Fantastic!

Thanks much. I'll go take a look....

:-Doug.
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www.FootprintsintheWind.com

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Keslin--

Thanks. The CSS thing was my guess, but for me it is just initials that I know spell a problem for some browsers.

I'll check out Mateo's link and let everybody know.

:-Doug.
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MTO--

Well, looks like I am out of luck. Their emulator requires W98 and 32 meg ram and I am operating with W95 and 16, so I cannot look and see.

But I did find this on the site:

====clip

Cascading Style Sheets (CSS)

Does WebTV support style sheets?

Yes. WebTV supports a subset of CSS-1, based on the interpretation provided by Internet Explorer 3.0.

Note:

Sizes are limited since WebTV does not support "outline" font technology at this time.
If a style sheet specifies a proportional font, WebTV provides its best approximation: Helvetica.
If a style sheet specifies a fixed font, WebTV provides its best approximation: Monaco.
WebTV does not provide a mechanism for specifying a "user" style sheet.
For more detailed information, please read our article on CSS support

====end of clip

Also, as Keslin suggested, they do not support CSS in their Classic version, but only in their "Plus" version.

So I am writing this person to see which he has....

:-Doug.
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it is a picture of me going crazy on my snowboard. that web tv browser is a great invention, thought in the mssage boards it seems that they have been upgraded.

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You are going to love the new link I have for you!:
AnyBrowser.com Site Viewer.
I navigated though your page with their webtv 1.1 viewer and found no real problems. I dont know why would your member have that specific problem... I dont think it is stylesheets because that just renders all your page as white, or the default color. Unless... can you set default colors in webtv? If his default background color (for when there is none) is black, that would explain it. I doubt webtv would set the default color to black, but if they allow setting it, maybe thats the problem. Just trying to guess...
I ran your css file through a css validator for WebTV Plus and found some small things but nothing that can cause that or to be worried about at all.

Mateo Byler
CruceDeCaminos.com

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Mateo--

<chuckle> Yes, I do like that link!

I will ask my friend about his settings. He is so computer phobic that he might not even know where to look for preferences.

We'll see what turns up.

Thanks for the help. You are a real friend.

:-Doug.
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www.FootprintsintheWind.com

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Think I ran across a similar version in an old version of Netscape or IE...don't remember. But basically if I had a table inside a table...the first table would show up fine, the second one wouldn't. This sounds like what's happening here. W3T opens one table which is solid black, then another one with the actual content (produces the black border you see). All your user is seeing is the first table which is black.

You could take out the first table...but then you'd have no border. Don't know how to make it sense which browser they're using then display the first table or not...plus I'm sure it'd take a lot of extra coding.


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Well, that's a logical explanation, Joseph. Does logic work with computers? []/w3timages/icons/laugh.gif[/]

I see no reason to change. I don't suspect WebTV Classic is a big universe of the browsers out there....

:-Doug.
[][email protected][/]
www.FootprintsintheWind.com


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