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Joined: Sep 2004
Posts: 3
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Joined: Sep 2004
Posts: 3
Hi all,

I dont know if I am in the right place but I got this link from the infopop customer service technician. I am stuck in a very desperate situation and hope someone can help me.

Last year I purchased UBB Threads and installed it on a site I currently own www.coconutlounge.com - everything was fine but we recently ran into a problem.

I had some features I wanted to add to the site and my developer told me to do so we would have to create a totally seperate user database and bypass the one that comes with UBB Threads...well we did that and linked everyting to this new database but now we ran into some major problems with the UBB Threads which could paralize my project.

The UBB threads is not fully recognizing the people in the new database. So some of the major issues I am seeing are users can post but cant edit their posts (because UBB thinks they are anonymous) - then it is not recognizing new posts (though my developer did try a work around which doesn't quite work)- the bad news is my developer told me that there's nothing else he can do. Says he cant imagine a way to fix these problems

We were able to find work arounds for the other issues such as forum avatar etc. We are still working on linking the forum options to new database...

Now I cant get help from Infopop because they do not support customizations but I am desperate. I am seeking help from any source at this point so if anyone can help me with this or would like more detail please email me [][email protected][/]

I am so desperate for an answer if I cant get this done I will probably end up getting rid of the UBB Threads though i do love this forum and settle for something else that I can fully cumstomize to work with my site.

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Joined: Mar 2000
Posts: 528
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Posts: 528
I am curious what you could not integrate into the UBB.Threads user database. Will email you.

Joined: Sep 2004
Posts: 3
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Posts: 3
please do email me...I am confused as well as to why we needed to create a new user database...I dont know much about databases but I always thought the only time we'd need to create a new database is if we were switching from say Mysql to Oracle or something to that nature...I figured this would go down smoothly because all we had to do was link all our new features to the already existing database

Joined: Mar 2001
Posts: 644
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Posts: 644
I agree with Medar. I have added a number of tables to my threads database and all talk to each each other using .Threads just fine. This sounds like a strange situation.

Joined: Mar 2000
Posts: 528
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Posts: 528
Just looking at the issue after creating a login, I can post, and after it forwards me past the post, the "logged in" cookie is either lost or over-written.

IE - it no longer appears you are logged in.

I am completely stumped as to why your web designer ditched the forums logins to use a 3rd party login table instead. To me, that is backwards from the standard method of incorporating the forums login into other modules of a website.

You will need to give someone FTP access to fix this one, and it could take a while as well.

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