It appears that more and more people registering for my forums are receiving the “this is not a valid host” error message. When I inform them to make an adjustment in their Internet Security Software or Firewall to accept information from our web site, most manage to accomplish this. Unfortunately, some find this confusing.
What I have done for these people is include the following suggestion that I believe I found here in a different thread.
Problem - When trying to make a post or reply, you receive a "this is not a valid host" error message. You may need to make an adjustment to your Internet Security Software or Firewall. You must set this to accept information from our web site
For Norton Internet Security:
1. Open Norton Internet Security.
2. Click Options.
3. Click Internet Security (or Personal Firewall).
4. Click Advanced Options.
5. Click the Web tab.
6. Click Add Site. A new site/domain box appears.
7. Enter the url of the site that you want to receive the referrer information (
www.ThisSite.com) and click OK. That site name appears in the left frame of the Advanced Options window.
8. Click the name of the new site.
9. Click the Privacy tab.
10. Check the "Use these rules for..." box.
11. Change the Referrer from "Block" to "Allow."
12. Click Apply, and then click OK.
13. Click OK to close the Options window.
First, people that have Norton Internet Security including myself find these instructions confusing. Steps 1, 2, and 3 are fine. When step 4 is attempted what appears is four choices (tabs). These are General, Live Update, Firewall and email. There is no “Advanced Options” as listed in step 4. This kills the instructions at this point.
How can I help these people? Plus, while I know it probably is impossible to know how to set everyone’s firewall or Internet security software is there a general list of instructions available?
Thanks
