Thanks! I have looked through this file and it looks understandable.
Their instructions say:
3) Use your UBB.threads™ control panel to turn your board off.[/]
Huh? Don't think there is anything like that in the Admin stuff in 5.4.4. So am I stuck? What do they really want done here?
Their instructions also say:
If a step returns "FAILED" instead of "OK", please carefully copy down the exact error message provided with the failure, and contact Infopop Support for further assistance.[/]
Just how fast and reliable are they in responding? I can see posting a message there and it never being answered.... On the other hand, I know I can come here and get an answer in hours, if not minutes.
So, are there a lot of difficulties and questions that come up in this process, or is it something a newbie can do, in less than an hour, in your experience? Under an hour and it is worth it to me to understand my board better. Over an hour, and it is worth it for me to hire someone to do it....