User login problems - 09/10/2001 1:32 PM
Hi,
We are running w3t 5.4 php. For reasons beyond our control, the data database was wiped out and could not be restored. A brand new database was created instead. However, when SOME of the old users tried to login they got an error message about 'Username/Password was not found', although they COULD see their name in the Name List. The thing that cures it, strangely, is to access the Forum using Netscape, instead of the usual IE...
What happens? How can we ensure that it does not happen to other users? (we had so far three such cases out of 7)
Many thanks
MC
We are running w3t 5.4 php. For reasons beyond our control, the data database was wiped out and could not be restored. A brand new database was created instead. However, when SOME of the old users tried to login they got an error message about 'Username/Password was not found', although they COULD see their name in the Name List. The thing that cures it, strangely, is to access the Forum using Netscape, instead of the usual IE...
What happens? How can we ensure that it does not happen to other users? (we had so far three such cases out of 7)
Many thanks
MC