I don't know about that... Rick has always been helpful with tracking down issues, even if they were caused by a hack... not only that, there are several members of this community who are very active in that arena... I can't see that changing.
I would have to say, as a caveat, that I can see where the official Infopop standpoint might be, Hacks will not be supported... they have to say that... they didn't write the hack... someone else did... if it's not part of the official release, well... the push should be to get it into the official release (like the current private messaging system and address book...).
An analogy... I bought a PC from Gateway, added a couple of cards, zip drive, etc... it died. []/testimages/icons/frown.gif[/] When I called support, they had me pull all of the devices that I had added in and walked me through everything until my 'Original Configuration' was working again. Then, they were done. They advised me that if I added in any additional hardware, they were responsible only for supporting the original configuration.
Our advantage here is that we have people who are willing to help you out because they enjoy it and enjoy using and expanding the product. Again, I do not see that changing in the future.
Enjoy!
Matt