hey yo
They are pretty good... Their servers are well maintained, and they seem to be ok with UBB's....i am on my own dedicated server, and i like the features that come with hosting.....
They have one of the largest server farms, and its in Texas, the downtime is minimal, so they seem to be alright...
if you are choosing one of thsir hosting plans, chances are you'll be paying more with them.... i'd be happy to host you... if you are going with dedicated server, then you should go with them..
let me know if ya want hosting.....
cya