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#92598 02/04/2002 7:57 PM
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http://www.gearhost.com/services/hosting/shared/prices-features.asp

I was looking at their deals and it looks pretty good I found this link either in here or at the infopop forums and was wondering is it worth going witht them? and do they have what I need I was thinking of going with the platinum deal.

My main concern is do they support the infopop forums ie are the specs god enough and is there internet connection good.

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#92599 02/04/2002 9:55 PM
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I'm hosted with them right now. The servers and connection are good. All good stuff like that. And the customer service is excellent as well.

The only thing I'm not happy with is their control panel, which is a long way from being finished and they keep pushing back their deadlines. They have made big strides since its state when I first signed up, and anything that doesn't work, the support team is happy to do for you manually. But still, its a small annoyance.

---Jamin


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#92600 02/05/2002 12:09 AM
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Well, I just grabbed a 15 dollar a month account. it appears to be an IIS server which is fine...gonna run some stuff on it so I can see the performance.

I was impressed with the speed of getting the account going. Less than 5 minutes after I used my card i had an e-mail with my dedicated IP and control panel/FTP access.

The control panel looks promising, as soon as it's done.

#92601 02/05/2002 5:50 AM
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sweet. thanx guys it sounds promising but what does it run unix or windows laugh

Looks like hopefully Ill be getting my forum up and running this weekend

#92602 02/05/2002 4:30 PM
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To be honest, I put a copy of my .com board up there to test the performance and it isn't that great. I may use it for something else unless they respond and improve it.

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#92603 02/05/2002 4:34 PM
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Well if it isnt that good ill change later. Who are you with at the moment Xpert?

#92604 02/05/2002 5:36 PM
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No Unix... frown


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#92605 02/05/2002 5:48 PM
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I read that there servers run on linux.

#92606 02/05/2002 5:49 PM
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quote:
Originally posted by Durango:
No Unix... frown

Last I checked, they do have unix. But you have to request it specifically. You might try calling their number (888-535-5443) and checking about that to make sure, tho, just in case.

---Jamin


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#92607 02/05/2002 5:55 PM
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Alright, thx Jamin.


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#92608 02/05/2002 6:26 PM
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What I mainly want know is why are they bad etc, Will they be good for my first ever board? smile

#92609 02/05/2002 7:46 PM
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I'm not sure what they did but my test site is zooming now.

#92610 02/05/2002 7:51 PM
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Sweet looks like Ill be going with them now anyways.

Xpert do you have icq or nething Id like a chat with ya you could be a big help.

#92611 02/17/2002 10:44 AM
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Hi all,
Did you guys said this web host service supports UBB?
I just signed up for an account and it seems like it does not work with UBB. It does not sound like CGI is supported in this web server. Did anyone success using this web hosting for UBB, please let me know and help me out.

Thanks

#92612 02/17/2002 10:59 AM
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Well Im with em www.digitalfault.com tipsy

#92613 02/17/2002 11:49 AM
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quote:
Originally posted by Quackie:
Hi all,
Did you guys said this web host service supports UBB?
I just signed up for an account and it seems like it does not work with UBB. It does not sound like CGI is supported in this web server. Did anyone success using this web hosting for UBB, please let me know and help me out.

Thanks

It's a Windows server, not Unix, so setting it up is quite a bit different. It does support UBB, because my forums are running on it right now. smile

---Jamin


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#92614 02/17/2002 11:53 AM
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Hi Jamin,
So what should I do or configure in order to make it work for UBB? I just follow the instruction to setup the UBB and put everything (cgi-bin, ubb, Members ...) directory into the www folder and I run the hello.cgi and ubb6_test.cgi and it does not seem to work.
Please help me out and let me know what should I do.
Thanks alot Jamin

#92615 02/17/2002 1:43 PM
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I had my account discontinued. I had a help ticket open for 7 days with no response at all and the performance of the UBB on there had my testers screaming at me. It was horrible. It would literally take 60 seconds for the sumarry page to load unless it was the middle of the night then it was acceptable.

I went to their website and clicked on a link to their billing dept. to have my account removed and they had misspelled it so the mail bounced (they had [email protected] instead of billing) and it took 3 e-mails over 3 days to finally get a reply and then they were nasty about it.

My account was in the first 30 days but they still haven't honored their 30 day guarantee to refund my money.

I can honestly say that they are the worst host that I have dealt with to date and I have 4 sites running on 4 different "good" host right now. If you want a kick butt host then go to www.digitalprinceton.net and tell them that XPerT sent you. These guys bend over backwards to make your experience a good one.

#92616 02/17/2002 3:06 PM
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quote:
Originally posted by XPerT:
... the performance of the UBB on there had my testers screaming at me. It was horrible.

Was it really that bad? Everyone else's sites and their [GearHost] test site was really fast. I was going to try out the 5 dollar plan, but not if it's as terrible as you just said...

#92617 02/17/2002 3:10 PM
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quote:
Originally posted by XPerT:
My account was in the first 30 days but they still haven't honored their 30 day guarantee to refund my money.

This is a quote from their legal page : "All cancellations must be received through our web site as per the deadlines indicated. Phone requests will not constitute acceptance of any cancellation."

#92618 02/17/2002 3:38 PM
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They had some bad problems with their upstream provider last week, and service was very slow and stuff. But it is all fixed now, and is just as fast as any other host I've been on.

---Jamin


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#92619 02/17/2002 6:08 PM
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quote:
Originally posted by Matt Jacob:
This is a quote from their legal page : "All cancellations must be received through our web site as per the deadlines indicated. Phone requests will not constitute acceptance of any cancellation."

I cancelled through the website, and before the end of the 3rd week.

#92620 02/17/2002 6:35 PM
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I'm gonna try their $5 plan for a month. The worst that could happen would be that I lose out on five bucks. If it's any good, I just might keep on using them.

#92621 02/17/2002 7:58 PM
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I would love to believe that mine was an isolated problem. But bandwidth aside, the fact that I had a trouble ticket open for 7 days is out of line. I gave them a very detailed explaination of the issue and after 4 days they replied with an apology for taking so long and asked me what the problem was. I re-emphasized what the issue was then never heard from them again.

#92622 02/17/2002 8:14 PM
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quote:
Originally posted by XPerT:
... the fact that I had a trouble ticket open for 7 days is out of line.

That is a long time. I wonder what was causing such a delay. frown confused

#92623 02/17/2002 10:24 PM
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Xpert,
I think it might be just be you because I just open a ticket to tech support today and I received the response in 12 hours (even though it's Sunday today). Not too bad I guess.

#92624 02/18/2002 10:55 AM
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Well Ive got the 15 dollar a month deal, it flies its well fast except for when they had their problem last week.

At the moment Im satisfied with their service.

Edit: Except for their control panel which isnt finished yet, and I cant actually tell how much bandwidth I have used.

#92625 02/19/2002 3:52 PM
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Well, I just got the $5/month plan and runs really good and fast. After I just sign up for membership, I can upload all the files for UBB and get things running. Even though I got some problem with permision but I got it figure out and everything runs smoothly.
I think GearHost is good so far for me. Cheap and good host. Cannot beat $5/month for a 100MB and 10GB banthwith....

Recommend for everyone ...

#92626 02/19/2002 6:49 PM
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i post a reply here logn time ago saying that it's an NT server but someone DELETED my post. mad

Email them, tell them to refund your money (they will do it, very nice folk there)

#92627 02/19/2002 7:10 PM
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quote:
Originally posted by U574:
... but someone DELETED my post

Or you just thought you posted it, but never actually did.

#92628 02/19/2002 9:59 PM
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That's odd about the support tickets, XP. I have submitted a few support tickets and all have been answered within 12 hours, one was actually answered within 10 minutes. My time there has been fine, and I am being moved to a UNIX server this week by them.

#92629 02/20/2002 9:11 PM
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How do you get moved to a UNIX server and what are the initial benefits.


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