Ted,
I am wondering if you would address the issue of censorship in your forums. I am quite concerned when I read accounts
like this which seem to indicate that free discussion is discouraged and people are banned for even bringing up problems like bugs.
Since you did not include this in your FAQ, and it does seem to be a frequently asked question, would you please address the issue of censorship in your forums? Specifically as it relates to:
1. Complaints about the product.
2. Complaints about service.
3. Discussion of bugs and/or other problems with the software.
4. Discussion of difficulty of installation.
5. Discussion of, and/or comparison to, competing products.
I am asking for your response here, in a forum that has allowed free discussion of all these issues, since I fear that, once these forums are moved to your site, this type of question may not be welcome. As you reply, please be specific about each of the 5 points I listed. I look forward to your response.
