On Charles comments about the UBB support forums: If you spend any time on the UBB forums, you'll see that almost all questions are answered by a moderator. There's very little sense of "community" involvement, which is one of W3T's biggest advantages, IMO. I'm not sure why the situation has developed that way, but that is the way it is. OTOH, I appreciate that the UBB forums moderators are quite ruthless in keeping the forums orderly, for example, deleting the content of messages that tag on to another message inappropriately. I'm sure this annoys some people, but when you are looking for support or information and don't have a lot of time to waste, it helps a great deal.
I think, however, that the decision to support W3T on Open Topic is really dumb. A demo baord is never a substitute for a fully functioning, heavily used support forum for checking out the features of a script. And imagine trying to explain to someone features that they can't see in front of them. It also seems like poor marketing to me, as it makes W3T appear to be an stepchild product.