There are many more than 1 server with the company, it is just that a majority of threads users are on the one that is having issues lately. But, as I've told a few others... (which hasn't been a public announcement yet) a few new servers are being setup as we speak, and we're phasing out the older servers some of you are on and moving to dual Xeon servers running Fedora linux.
It's becoming too time consuming to keep dealing with the kernel upgrades, cpanel upgrades, etc on the older servers, so we're re-vamping 100%
There is also more staff coming aboard in the next week or so, and without mentioning names sine it isn't official, I think you will recgonize the new staff.