MTO-
Yes, I understand your concerns. Perhaps some background on me might help ease your concerns.
I wrote the UBB back in 1996. At the time the dominant message board was Matt Wright's WWWBoard (not to be confused with WWWThreads
). Like WWWThreads, the UBB was freeware for quite a long time- until the spring of 1998.
I was the sole developer of UBB until mid-way through 1999, a back-seat driver for about six months, then sole developer again until this past spring. Like Rick, for many years I was the only one programming, handling support, and all of the other duties that go with maintaining a vibrant community and business. In other words, you are talking to the choir.
It is true that Infopop is a much bigger operation now than it was a couple of years ago. It is also true that we have some higher-end services that are targeted to a more "expensive" client. We have never lost touch with our core customers, however, and if you look at our own support forums you will see a large, vibrant community.
I look forward to the challenge of winning the support and trust of each of you. I hope you will discover that I am as approachable as Rick and that Rick and I share similar sensibilities. We want one thing- to create the very best products. We also share some other values- such as treating each customer with respect, focusing on innovation and not imitation, and relentlessly improving.
