>>As for those of you angry / upset (choose your adjective) over this decision, my request is that you hold that in check long enough to see how these fellas earn our trust. This is of course up to you, but those are my plans.<<
I gave them a chance for a whole year. What I encountered when I visited there forum was not for me. Thankfully I never needed support when I used UBB. While I don't pretend to be a perl programmer it is similiar enough to C that I was able to work out the problems that came up when I ran UBB. I also know bad coding technique when I see it and UBB was not the best coded app I seen and I see thousands of lines of code everyday. I seen people post asking for help with a problem and either the reply made it sound like the customer was wasting the support persons time and if the person asking didn't fully understand how to fix a problem and posted again they would be met with a unpleasant response almost to the point of telling the user they are too stupid to use the product.
Read David_Campbell's post above and you'll get a little of what used to go on over there. I had no idea that it still goes on.
After thinking on this for the last 24 hours I have decided that since I own a license and am free to use w3t for as long as I want I will continue to do so until I finish the forum project I started last year. I never upgraded my forum that often anyway. It was a pain to add in the hacks and changes I made. I ran 4.0 until 5.0 came out and ran 5.0 until 5.2b1 of PHP. I just upgraded to 5.4.4 PHP and my users love it and it has all the features my community needs. If a feature is suggested I will just add it myself. I gave Infopop a chance before they were Infopop and I won't do it again. The old saying, once bitten, twice shy.
This is nothing against Rick. I believe Ricks work is the best forum package out. Since I first switched over I noticed that he was a hands on kind of guy and always was quick to help you out with a problem. I only hope that you continue giving the kind of support the users here have come to know. I know if you have your way you will. Lets only hope they don't shove you off in a corner and tell you to code the product and leave the rest to us. Good luck to you. I have a feeling you just might need it.
